Customer Reviews and Testimonials
What Our Customers Say About Off Duty Heating and AC
At Off Duty Heating and AC, we take great pride in delivering professional HVAC services and creating comfort solutions that truly make a difference for our customers. We believe our strongest endorsements come directly from those who have experienced our trustworthy air conditioning repair, heating repair, and indoor air quality services firsthand.
I'm sad I can't give 10 stars ☺. Bryce came out and gave us two options for our failed heat pump: repair or replace. Based on his price and advice, we elected to replace it and couldn't be happier. The installation took one day, and the new unit is way more efficient than the one that was placed (24 years old!). Off Duty Heating and A/C is the best HVAC company we've ever used!
Price assessment
Reasonable price
Services
Heating system installation
I was told by another AC company that I'd have to gut my HVAC system and put in something new for the "low low price of $18k." Bryce came out and repaired my compressor plug for all of a few hundred bucks, and did it in about 10 minutes. I'm just sad I can't give him more than 5 stars. Thanks Bryce. I'll refer people to you from now on sir. Thank you
Off Duty Heating and A/C has been one of the best decisions we've made to use for not only our residential needs, but for our Business needs as well. Bryce is a stand up guy who will explain everything he's doing and the why behind it. He's extremely transparent and fair on pricing making it an easy choice to call him over anybody else. Bryce and his team are a rarity in the industry, being you can call them and know you are getting the best deal and are talking to a person you can trust!
Services
HVAC system maintenance, A/C system maintenance, A/C system repair
Off Duty Heating was amazing to work with! When our heater went out, we called and they were able to come out the same day within just hours of our call. The team was incredibly polite and professional and got right to work finding a solution. In less than 30 minutes, our heater was up and running again! Their pricing is very reasonable, and the service was truly top tier. They are officially our go to company, and we will be recommending them to all of our family and friends without hesitation!
Our new Rheem outdoor unit sounded like a Peterbilt cranking up outside our window when it turned on. It would wake up the babies at night, so we called Off Duty Heating and AC. They showed up on time, did a maintenance check, cleaned the whole system, found the issue, and fixed it on the spot for a good price. Great service, communication, expertise, and quality. I have to give a thank you for helping us get some sleep through the night.
Price assessment
Great price
Services
HVAC system maintenance, A/C system maintenance, Heating system repair, A/C system repair, Repair HVAC, Heating system maintenance
Our commitment to honest communication, attention to detail, and quality workmanship is reflected in every interaction. We encourage prospective customers to browse genuine feedback and testimonials highlighting punctual service, thorough explanations, and the peace of mind that comes with choosing Off Duty Heating and AC for HVAC needs in Burnet and the surrounding areas.
Consistent Five-Star Experiences
Many homeowners and businesses have expressed their gratitude for our transparent pricing, quick response times, and the care we show with every job. Off Duty Heating and AC strives for five-star satisfaction by providing clear assessments, offering helpful advice, and ensuring every solution meets or exceeds expectations.
Whether it is a late-night emergency AC repair or preventative maintenance to keep a home comfortable year-round, our customers notice the difference our dedication makes. We are honored by the number of repeat clients and referrals from families and businesses throughout Burnet, Marble Falls, Kingsland, and beyond.
Your Opinion Matters to Off Duty Heating and AC
The voices of our customers guide our continued improvement. We welcome every review and testimonial as an opportunity to learn and grow. Sharing your honest experiences with Off Duty Heating and AC helps others in the community make the best decision for their heating, cooling, and air quality needs.
If you have recently worked with us, we invite you to share your feedback. Your review could help a neighbor choose Off Duty Heating and AC for their next HVAC project and drive us to even higher standards of service and care.