Our Service Process

The Off Duty A/C 3-Step Service System

We eliminate the guesswork from HVAC service. Our proven process ensures a professional experience from your initial call to the final quality check, delivering the efficient results you expect.

HVAC technician using gauges to inspect an air conditioning unit.

Immediate Diagnostic and Clear Quote

We schedule a prompt visit, arrive on time, and perform a thorough diagnostic of your heating or cooling issue. Before any work begins, you receive an upfront, detailed quote for the complete service, ensuring total transparency.

Expert Repair or Installation

Our licensed technician utilizes advanced tools and genuine parts for all HVAC repair or new system installation work. We perform all services to the highest industry standards, focused on long-term system performance and efficiency.

Post-Service Check and Follow-Up

Upon completion, we test your system thoroughly to verify peak operation. We clean the workspace completely and follow up to ensure you are 100% satisfied with the quality and comfort restored to your Burnet home.

Quality Assurance on Every HVAC Job

We are driven by a commitment to operational excellence. Holding our Texas license TACLB149579E means adhering to strict industry standards, but for us, it's about exceeding them. Every repair, maintenance check, and installation is performed with meticulous attention to detail, ensuring reliable performance and maximizing the lifespan of your heating and air conditioning unit.